RETURN/EXCHANGE POLICY
Due to the nature of our business, we do not provide refunds. However, we will gladly accept your regular priced, clean, unused merchandise for an exchange of equal value within fourteen (14) days of the original purchase or receipt of the merchandise if ordered online. To return a product please click here. Customers are responsible for all shipping costs unless the item is being returned due to an incorrect item received or item was received damaged. Sale/Clearance/Discontinued/Black Friday/The Finale items cannot be returned or exchanged. All returns exchanges must be submitted through the return/exchange link.
Items listed below are NOT eligible for return/exchange:
Gift Cards
Custom Items (to include chapters/school shirts)
Sale/Clearance/Discontinued/Black Friday/The Finale Items (All sales are final)
Items that have been worn or damaged due to improper care
Items that have make up, deodorant, or any other type of residue
Items with missing pieces/accessories, etc.